Privacy Policy
Privacy Policy
Camp 4 Cancer (“we”, “us”, or “our”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, participate in our activities, or otherwise interact with us.
Who we are
Camp 4 Cancer is a registered Australian charity focused on raising funds to support cancer research and those affected by cancer. We are based in Victoria and operate nationwide.
What information we collect
We collect personal information only where necessary and lawful, and generally directly from you.
Personal Information We May Collect Includes:
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Full name
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Email address
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Postal address
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Phone number
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Date of birth (if relevant)
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Donation history and payment information
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Information about your involvement with us (e.g., volunteering, event participation)
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Any other information you choose to provide
We may also collect sensitive information (such as health-related information) with your consent, and only where reasonably necessary for our functions (e.g., medical details for event participation).
Website and Usage Data:
We collect non-identifying data such as:
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IP address
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Browser and device type
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Pages visited and time spent on site
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Referring websites
This data helps us improve our website performance and user experience.
How we collect your information
We may collect personal information when you:
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Make a donation
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Sign up for our newsletter or events
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Volunteer or apply to work with us
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Contact us via phone, email, forms, or social media
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Visit our website (through cookies or analytics tools)
Why we collect your information
We use your information to:
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Process donations and issue receipts
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Communicate with you about our activities and fundraising efforts
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Organise and manage events
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Manage volunteer engagement
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Improve our services and website
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Comply with legal obligations (e.g., financial reporting)
You may choose to remain anonymous or use a pseudonym when dealing with us, where practicable.
Disclosure of personal information
We may disclose your information to:
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Our staff, volunteers, and trusted contractors
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Third-party service providers (e.g., payment processors, email systems)
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Australian Taxation Office or other authorities where required
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Our legal or accounting advisers
We do not sell or rent your personal information to any third parties.
Some of our service providers may be located overseas (e.g., cloud storage providers). Where this is the case, we take reasonable steps to ensure those providers comply with Australian privacy laws.
Data security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access or disclosure. This includes physical, electronic, and managerial security measures.
When information is no longer needed, we securely destroy or de-identify it in accordance with legal obligations.
Accessing or connecting your information
You have the right to:
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Request access to the personal information we hold about you
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Request correction of any inaccurate, outdated, or incomplete information
To make a request, please contact us using the details in section 10. We aim to respond within a reasonable time, usually 30 days.
Complaints about privacy
If you believe we have breached your privacy rights or the Australian Privacy Principles, you may contact us using the details below. We take complaints seriously and will respond promptly.
If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC):
Website: www.oaic.gov.au
Phone: 1300 363 992
Cookies and website tracking
We use cookies and analytics tools (e.g., Google Analytics) to understand how our website is used and improve functionality. You can control cookie preferences through your browser settings.
Updates to this privacy policy
We may update this Privacy Policy from time to time to reflect changes in law, technology, or our operations. The updated version will be posted on our website with the effective date.